Category: Blogs

For UK care home providers, managing payroll efficiently is fundamental to ensuring staff satisfaction, compliance with statutory requirements, and smooth operations.   However, in-house payroll management can be time-consuming and prone to errors due to complex shift patterns, overtime calculations, and compliance updates.   Outsourcing payroll services has proven to be the most effective solution, with 61% […]

The UK’s social care sector is undergoing a major shift toward digital transformation, driven by increasing regulatory demands, staffing shortages, and the need for operational efficiency.   Care providers are looking to invest in technology and utilise automation and AI for multiple reasons:   The Challenge: The Cost Factor  While digital transformation offers significant benefits, many care […]

For care providers, scaling operations while maintaining high-quality care can be challenging. Managing back-office functions like payroll, finance, HR, and compliance can divert valuable resources away from core operations.   This case study explores how outsourcing strategically enabled a leading care provider to streamline operations, improve efficiency, and scale significantly within two years.  About the Client  […]

We are proud to announce that H Connect International has been recognised by Outsource Accelerator in their Global Outsourcing Firm (BPO) Index—the first objective analysis of outsourcing firms worldwide. This prestigious index is the result of 12 months of in-depth evaluation across 20+ performance metrics, making it a significant achievement for our team. Our recognition […]

According to CA Australia and New Zealand, the demand for External Auditors in Australia is on the rise, with 86% of employers reporting shortages in the profession. Furthermore, 72% of respondents expect demand for external auditors to grow over the next five years, underscoring the urgent need for skilled professionals. With Australian accounting firms facing […]

It’s been a banner year for the H Connect International team, receiving multiple recognitions across various business units. Notably, we were recognized twice for creating equal opportunities for and empowering female team members. Most recently, we were named one of the 15 best places to work for women in Sri Lanka among 150 organizations. As […]

When I joined H Connect International 9 months back, I was a 19-year-old, fresh out of college – with big dreams but no proper direction. Coming into my first corporate experience, I was more nervous than excited because when I got this job as a Marketing Communications Associate, multiple people warned me that I might […]

Even though I had little idea of what accounting was, as a child, it always fascinated me because I was pretty good with numbers. So, I grew up with a firm determination to be an accountant, even if I didn’t know the full extent of it. During my teen years, a few other career options […]

Taking the plunge to juggle obtaining my CIMA qualification while working full-time in the dynamic BPO world at H Connect International (HCI) has been a game-changer. It’s pushed me to new heights, both personally and professionally. HCI actively supports my CIMA journey as a student. This shines through to me in several ways: Recently, things […]

Not sure if outsourcing paraplanning is the right move? This comprehensive paraplanning outsourcing guide answers all your questions, helping you navigate the process with confidence and make an informed decision. 1. What Does Outsourcing Paraplanning Mean? Outsourcing paraplanning involves hiring an external team of paraplanners to handle essential tasks such as SoA and RoA preparation, […]